We’re finalists in the GB Care Awards 2013!

GBCA 2013 Regional finalist logo for websiteI am so proud that the Care Charts have been selected as finalists for the Innovation Award in this year’s GB Care Awards. It’s great to have our hard work and the value of our products recognised. Congratulations to all the other finalists across all categories and regions and fingers crossed for the next round!

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Care Charts selected by home to help with award-winning care

peregrine emailWe are very proud to have our care charts in use at the care home managed by the National Care Home Manager of the Year, Alison Bedford, which has also recently become the first care home in the country to be accredited with the Excellence in Care Standard award.

“2013 is turning out to be a very good year for Peregrine House,” said owner Kevin O’Sullivan, “Alison thoroughly deserves her award, and we’re pleased that the hard work and excellent attitude of all our staff has been recognised with the Excellence in Care Standard Award as well. Our aim is to care for our residents in the same way that we would look after the most loved member of our own family, and we’ve been using the Remember-I’m-Me Care Charts successfully for over a year now to help us achieve that aim.”

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Pain Assessment App

A student at the University of Greenwich has developed an app for iPhone and Android phones, in addition to a web application on the internet, to help assess the level of pain being experienced by someone unable to communicate.

The app which uses the Abbey pain scale, takes the user through a series of questions, for which the user selects the most appropriate answer from a set of answers displayed on the device screen. The flow of the questions varies according to the answer to questions provided at each stage. As the application completes each question, a pain profile is being built in the background. If the user is unsure how to answer a question then additional guidance is provided at each stage. At the end of the assessment the application provides feedback to the user on the steps they should take next.

This is a link to the online version of the app: http://cms1.gre.ac.uk/gwizards/pain-app/

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Why use pictures?

“Of all of our inventions for mass communication, pictures still speak the most universally understood language.” said Walt Disney.

Well, he would say that wouldn’t he. But the point he’s making is a serious one, and that was what I was rather clumsily trying to explain to a care home manager recently, when she asked why we bothered with the symbols on our charts. Of course, anyone can stick a white board on the wall and write up the information a carer needs. But are they really going to scan through everything to find the bit that would help them at that moment?

I used to work in print and marketing in a previous career and I was taught many years ago that we have lazy eyes. We need continual stimulation to make the effort to keep reading. That’s why even the most exciting page-turner needs paragraphs. And how many times have you taken a quick look at what promises to be an interesting magazine article only to decide you just don’t have time to plough through it? A different typeface or layout might have given you the encouragement you needed… perhaps a picture to break up the text.

In using symbols on our care charts, not only are we making it quicker for carers to find a specific piece of information they need about an individual, but we’re encouraging them to read on. Perhaps they’ll find some information that provides an opportunity for a conversation with the resident, maybe it will prompt them to update an entry so as to inform other carers. And underpinning it all is the reminder that each individual has a unique set of needs that a carer needs to know about if they are to offer dignified and person-centred care.

The principles are the same for our Because-I-Care Daily Prompt Posters. Would the words have the same effect by themselves? After all, the images we’ve chosen aren’t exactly informative. But they are eye-catching, fun and memorable. They drive home the message that the words impart.

If you think there are other symbols we should include on the charts please let us know, either by leaving a comment below or by emailing feedback@carechartsuk.co.uk

 

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